AI BOT
Technicians no longer need to search through lengthy PDFs or printed manuals to find the right troubleshooting information. AI BOT redefines how support and maintenance teams access essential machine repair and operational data.
Powered by advanced Retrieval Augmented Generation (RAG), AI BOT conducts intelligent similarity searches across thousands of manuals, instantly surfacing relevant content based on a simple query. Combined with the latest Large Language Models (LLMs), it delivers accurate, context based answers with direct references to the original documentation, ensuring clarity and confidence.
Built on latest cloud infrastructure, AI BOT offers a scalable, secure, and highly available solution for diagnosing faults, interpreting error codes, and staying up to date with technical updates. Whether on the shop floor or in the field, it empowers technicians with faster, smarter, AI driven support right when they need it.
Features
AI BOT uses latest hybrid search technology to combine vector based similarity search with traditional keyword search, delivering relevant results. It guarantees accurate and meaningful responses, even for loosely phrased or multilingual queries.
The AI BOT is integrated with the advance reasoning model to deliver more accurate & context aware responses for complex queries. It improves the quality and reliability of answers, especially when dealing with detailed technical information.
Instantly retrieve information from a vast collection of shop and operational manuals by simply entering a machine model number. There is no need to open individual PDFs, AI BOT handles the heavy lifting and brings the right content directly to you.
AI BOT provides direct access to up to date TSI entries, service news, and part placement bulletins. It keeps technicians informed about factory identified issues and approved solutions, improving repair accuracy and minimizing repeat work.
AI BOT supports extended, multi turn conversations, allowing technicians to engage in up to 20 question chat sessions for in depth troubleshooting. Each response is detailed, context aware, and includes references to the original documentation. You can download or copy the responses for offline use, reporting, or sharing.
AI BOT can respond in your preferred language, making it an ideal tool for global teams. It provides consistent support regardless of region or native language, enhancing collaboration and accessibility.
Benefits
Even if manuals are in different languages, AI BOT's hybrid search algorithm ensures accurate results.
AI BOT cuts search time from hours to seconds, providing accurate answers with direct references to the original source.
Search across multiple data sources from a single screen and quickly access the complete and relevant information.
Keeping technicians informed with the latest TSI and service news, while eliminating the need to manually search through PDFs.
Powered by enterprise grade cloud services, AI BOT guarantees high availability, security, and performance for enterprise users.