Features

• Audio & Video Call

  KOMAssist provides fast and high-quality audio & video call services. It uses a P2P-based WebRTC video call API to utilize communication networks like Wi-Fi and LTE without server communication.

• Real Time Collaboration

• AR Powered Annotations

  Place annotations and 3D content through AR, that stay locked onto the real-world feature points. The drawings and annotations will persist irrespective of user's movement.

• Screen Sharing

  Enable users to share their installed application on a device e.g. KOManual by highlighting circuits, showing manuals etc.

• Support All Platforms

  Android

  • min 7 - Nougat
  • AR-Core's Supported devices
  • Both share and view screen

  iOS

  • iPhone & iPad
  • AR-Kit enabled
  • Both share and view screen

  Windows

  • iPhone & iPad
  • AR-Kit enabled
  • Win-10, view screen only

Benefits in Operations

• Guidance & Collaboration

  Easily provide live guidance or collaboration from almost any mobile device, enabling field service organizations to:

  • Centralize expertise
  • Leverage expert staff knowledge base
  • Digitally track completed work

• Connecting with Experts

  Instantly connect with experts from virtually any mobile device anywhere:

  • Get the job done quickly with less errors
  • Rapidly improve skills
  • Do more with less training

Benefits to Business

• Minimize the downtime and decrease time to resolution (MTTR).
• Increase service revenues, maximize the customer satisfaction, and cuts the travel costs.
• Scale remote workers & experts knowledge base.