Monitor and access real-time updates on the status of your sales orders with ease. You can download related documents and request for improved Estimated Time of Arrival (ETA) when needed. This feature enhances efficiency, facilitates documentation access, and enables proactive order management.

The application provides comprehensive information on part stock and pricing. It offers detailed insights into KAC stock, distributor inventory, vintage inventory, Lippert inventory, global inventory, and KAC factory inventory. The searched parts provide access to detailed information on chain and remanufactured parts.

Simplify the process of evaluating carriers and costs for shipping. With KPP, you can easily compare carrier options and associated costs based on destination, weight, and case dimensions. It enables informed decision-making and cost savings.

Distributors can proactively take measures to expedite their back-ordered parts. They can initiate requests for improved estimated time of arrival, which are then reviewed by expediters for prioritized fulfillment. Once the relevant expediters are informed, they can promptly begin their work. This collaborative approach ensures the timely delivery of orders, optimized order timelines, and ultimately enhances customer satisfaction.

Distributors can create requests to adjust invoiced amounts. These requests are reviewed and either approved or rejected by the corresponding department. Distributors receive timely notifications regarding the status of their requests, ensuring accurate financial transactions and transparent communication.

With KPP, you can streamline invoice management, promote efficient record-keeping, and ensure data confidentiality. Search, view, and download various types of invoices retrieved from the PMATES system. You can access & download invoices including sales invoices, adjusting invoices, return invoices, and internal invoices based on your assigned roles and permissions.

The KPP application simplifies the process of registering return requests for various issues encountered with received parts. Distributors are provided with the flexibility to select from different request types, including Annual Surplus, Order In Error, Shipped In Error, and Exception, and submit their specific requests. These requests are then carefully reviewed by the corresponding personnel at KAC, who makes the decision to either approve or reject them. Upon approval, the requests are assigned a unique Parts Return Authorization (PRA) number, and distributors are promptly notified. Furthermore, the module offers the capability to make additional requests, such as modifying the PRA quantity or destination, while also granting access to tracking information for enhanced visibility.

KPP offers Part Master Inquiry to view comprehensive details about parts. You can search for specific parts and retrieve information on specifications, availability, pricing, and more.

Ensuring distributors have up-to-date pricing information to make informed decisions, KPP facilitates them to schedule and access price files. They can automate downloads on a daily, weekly, or monthly basis. Distributors can also request on demand downloads through a batch process, receiving notifications when the file is ready for download.

Empowering distributors to actively participate in price evaluations, the application facilitates them to request a review when they receive better prices from Komatsu's competitors. These requests are subject to approval from the KAC pricing department, ensuring fair and competitive pricing in the market.

With KPP you can enhance communication & collaboration between distributors & the concerned departments to facilitate smooth parts operations. It allows distributors to initiate calls and seek assistance or information related to parts inquiries. These calls cover various categories such as technical support, customer service, Retail Inventory Management, depot, and returns. Each registered inquiry is efficiently forwarded to the respective department responsible for addressing the specific category, ensuring prompt and accurate responses.

KPP helps distributors to easily inquire about the Depot Authorized Stocking List for any specific depot and view a comprehensive list of available parts. Additionally, it facilitates distributors to request the addition and deletion of a part to a depot, with the corresponding department promptly notified to take appropriate action.

Allocate tasks among team members and distribute the workload. It enhances collaboration, optimizes resource utilization, and promotes timely completion of work, ultimately boosting productivity and achieving successful outcomes.

KPP presents distributors with a valuable opportunity to get rebates by successfully fulfilling pre-defined sales criteria. KAC generates programs for retail sales and wholesales rebate. For retail sales, the distributor initiate the request whereas for wholesale rebate, the system generates requests automatically. These requests subsequently undergo a review process for approval.